The OnePlus One is no stranger to touchscreen issues. Problems with
inaccurate taps have been affecting some users almost since the initial
release a year ago - the company has issued no less than seven different "fixes"
for the problem across CyanogenMod S and Oxygen OS. The latest problem
is easily the most glaring, and it's been documented by our own fearless
leader Artem Russakovskii. Basically, the entire touchscreen seems to
be shutting off randomly.
Artem isn't the only one experiencing this: his wife had the same
issue shortly beforehand on her own OnePlus One. If you're wondering,
he's running firmware version YNG1TAS2I3, and he had been using the
phone outside (but not in any particularly intense heat) before seeing
the problem crop up. The only way to solve it is to completely restart
the phone with a hard reset, holding down the power button for about 15
seconds. The problem comes back before too long.
Artem is one of the most vocal OPO owners out there, but to be fair,
his experience doesn't represent a pattern. He and his wife might use
their phones in similar ways that have contributed this behavior. Even
so, a complete touchscreen failure points to a faulty screen assembly or
a bad digitizer in particular, and combined with the terrible problems
that hundreds or thousands of OnePlus owners have seen in the last year,
it correlates to widespread defects in the manufacturing run. For his
part, Artem has more or less given up on his phone, and is just waiting
for the next Android M developer preview update to switch to the Nexus 6.
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